Terms & Conditions

Please note the following in regard to the legislated VAT increase which is effective from 1 April 2018:

  • Our last orders for the month of March (at 14%) will be processed by 2.00pm on Thursday 29 March 2018.
  • Any orders placed thereafter will be invoiced on 2 April and the invoice will carry VAT at 15%.
  • All prices on our website are excluding VAT, but for orders placed after 1 April, the order confirmations will reflect VAT at 15%.
  • Any credit notes issued after the 1st of April 2018, relating to invoices issued prior to 1st of April 2018, will be credited at the original 14% VAT rate.
  • Any client quotations issued but not delivered prior to 1 April, will carry VAT at 15% if invoiced and/or delivered after 1 April.


  • All Returns on Discounted Items Should Take Place Within One Week Of Purchase. No Returns / Exchanges will be Accepted After 3 Months of Purchase Date for Non-Discounted Items.
  • Shipping Fee: Please note that orders below R1000.00 excl. VAT will carry a delivery charge of R85.00 Should your order exceed R1000.00 excl. VAT, it will be shipped free of charge.
  • Please note the Shipping Fee is only for to destinations within South Africa. If your delivery address is based outside of South Africa your delivery fee will be calculated once your order is received and then quoted on.
  • PLEASE NOTE: Due to cheque fraud, cheques are NOT accepted as payment. Any deposits made by cheque into our bank account will be subject to a mandatory 15 working day waiting period to ensure funds have cleared, before any stock will be dispatched.
  • In accepting these terms & conditions i agree to care for my purchased garments according to the clear instructions in the sapphire wash care instructions provided for download. Wash Care Instructions >>